Subscriptions
Paid subscriptions are billed in advance via Paystack. You may cancel at any time from Billing settings; access continues until the end of the current billing period.
Refunds
We generally do not offer partial refunds for unused time. If you were charged in error or experienced a significant service outage, contact support@invoicemate.co.za within 14 days and we will review your request.
Chargebacks
Please contact us before initiating a chargeback so we can resolve billing issues directly.